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Consult / Reassign / Cond Certifie still shows up even disabled for campaign

HichamElk
Regular Contributor
Regular Contributor

By configuring campaigns,


In step 2, we only want to keep the certify and revoke buttons. We don't want to keep the three buttons with Consult / Cond Certify / Reassign.

HichamElk_0-1724251283337.png

I've deactivated them in the configurations, but they still appear when the campaign is launched.

HichamElk_2-1724251337253.png

HichamElk_3-1724251373526.png

Thanks

9 REPLIES 9

rushikeshvartak
All-Star
All-Star

Can you confirm version and campaign type ?


Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.

version 24.1 / User Manager and Application Owner

validated in v24.7 This options is available by default. Please raise support ticket for defect

rushikeshvartak_0-1724252000112.png

 


Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.

Thank you, I will raise a ticket

CLeong
New Contributor
New Contributor

Yes. It seems by default, you can try to define it to specify the option that you want and relaunch the campaign

CLeong_0-1728285672408.png

 

Progress bar is something comes on top.


Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.

but for top part cannot be further customize or disable/hide
example below which unable to remove/hide consult & cond certified in progress bar
support ask to raise idea for this

CLeong_0-1728378143847.png

 

CLeong
New Contributor
New Contributor

Based on release notes, a lots of enhancement been implemented from version 24.1 to latest.
I think it is better to upgrade to higher version

24.9 

rushikeshvartak_0-1728318949341.png

 


Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.