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Consolidated email to user for all password sync enabled endpoints

vermark
Regular Contributor
Regular Contributor

We have one user who has 4 target application accounts (AD, SAP, Oracle and Sav2Sav)

When user reset his AD password outside Saviynt, change password task is created for Sav2Sav, SAP and Oracle endpoints because we have password sync enabled in our environment.

Ask - We want to send one consolidated email to the user stating all the endpoints where the password change was propogated from Saviynt.

Sample Email Template-

============================================================================

This is to notify you that the password for your Identity Manager enabled account(s) has been changed. When AD password is changed, the Identity Manager controlled account(s) password will automatically be changed.

Below is a summary of the accounts impacted:

Identity Management Password Change for Account ID: ABC123 on Service: SAP Completed with status: Success
Identity Management Password Change for Account ID: ABC123 on Service: Oracle Completed with status: Failed
Identity Management Password Change for Account ID: ABC123 on Service: Sav2Sav Completed with status: Success

Below are the relevant details for the individuals impacted:


Requestor Name:..Requestor Name
Requestee Name:..Requestee Name
Account ID:..ABC123
Started:..Thu May 04 22:33:07 CDT 2023
Service:..SAP
Result Summary:..Success


Requestor Name:..Requestor Name
Requestee Name:..Requestee Name
Account ID:..ABC123
Started:..Thu May 04 22:33:07 CDT 2023
Service:..Oracle
Result Summary:..Failed


Requestor Name:..Requestor Name
Requestee Name:..Requestee Name
Account ID:..ABC123
Started:..Thu May 04 22:33:07 CDT 2023
Service:..Sav2Sav
Result Summary:..Success

============================================================================

Please suggest how this can be achieved.

Thanks,

4 REPLIES 4

timchengappa
Saviynt Employee
Saviynt Employee

Hi @vermark 

Considering the task completion email is configurable at an endpoint level and considering a task is created for each endpoint for which we are syncing/provisioning the password from AD to other downstream applications, a task completion notification will be sent per application. 

vermark
Regular Contributor
Regular Contributor

Hi,

Tha is ask to send only one consolidated email and not per application.

You can try using Report


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

Hi,

Using reports, it will not be a real time alert.