Configure upward escalation

[The_explorer]

Hi There!

I am working on this use case Configure Upward escalation in certification campaigns to assign cer to mgr's mgr.

How can I achieve this use case and can someone pls explain the same?

[rushikeshvartak · Accepted solution]

There is no escalation concept for certification.Certifier manually needs to consult or reassign the task

[The_explorer]

Hi Rushikesh,

So, neither upward nor downward escalation is possible. This is you meant to say correct?

[The_explorer]

Hey @rushikeshvartak 

Can you pls check on this?

[rushikeshvartak]

none of esclation

please raise idea