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Can we make changes to Entitlement Owner as part of Application Owner Metadata Campaign?

Saathvik
All-Star
All-Star

Team,

We are trying to do Application Owner metadata campaign to review entitlements metadata along with that we want to also have an option to review owners of it. Looking at Campaign documentation we understand it can be done

Saathvik_0-1717690407184.png

Also as per detailed configuration document

Saathvik_1-1717690637077.png

But when we tried to launch the campaign we don't see an option to make changes to entitlement owner. So trying to understand if it is even supported? did we misunderstood the document? or is it an issue?

Below screenshots where you can see if we click on Modify it is giving text fields to change the Approver and Approver Type instead of giving selection option to choose owner

Saathvik_2-1717692129013.png

Saathvik_3-1717692172012.png

Can someone help me understand how it suppose to work?


Regards,
Saathvik
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3 REPLIES 3

Dhruv_S
Saviynt Employee
Saviynt Employee

Hi @Saathvik 

Entitlement owners cannot be changed by this campaign. 

Dhruv Sharma

@Dhruv_S : Thanks for the response in that case can you explain what are Requestable Entitlements where approvers can be changed which is mentioned in documentation?

Also in certification we can see this option under modify, so what is that we can make changes here? 

Saathvik_0-1718027119120.png

Also as per certification configuration we see these options in Approvers what is the use of it?

Saathvik_1-1718027346595.png

 

 


Regards,
Saathvik
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Dhruv_S
Saviynt Employee
Saviynt Employee

Hi @Saathvik 

I would recommend you give feedback on the documentation so that more details about the campaign is provided.

Regards,

Dhruv Sharma