Can we add user guide in ARS page? (5.5 SP 3.11)

[ejeong]

Could you please confirm if we can add user guide link and warning message in this page? I wish to add in one of areas hilighted in blue

[ejeong]

or, can we add Tile for User Guide and it is redirecting to our wiki guide? 

[sahajranajee]

Hi @ejeong ,

You would not be able to add anything on the header or footer of your Application Request page directly. You can add a Help Guide link by using a Dynamic Attribute as Checkbox and updating its label with HTML link tags to your help guide and making the DA  non editable. You could do a similar exercise for Warning by updating label of checkbox DA with HTML to change color to display as warning.

Or on your ARS Request Home page, you can create a custom tile if allowed in your version.
Go to Admin --> Global Configuration --> Request --> Custom Tiles

[ejeong]

thanks. it works 

two questions 

1) can I change order of tiles? I want to make custom tile to be first tile for everyone

2)can we add these tile in sidebar as well?

[rushikeshvartak]

Instead of Guide you should add banner on top right corner

Before welcome username field

You can add that from messages. Properties

Welcome.Default.label=<p><ul style="font-family:sans-serif;font-size:20px;color: #8B0000"><li><b><font size=3; color=8B0000>For Support, raise a ServiceNow <a href="https://service-now.com/sp?id=sh_gethelp">ticket</a>.</font></b><br></li><li><b><font size=4; color=8B0000>Find Training Materials and FAQs <a href="https://eu001-sp.com/sites/AAFAA3158/IAM/Pages/Access Management/Training.aspx">here</a>.<br></font></b></li></ul>&nbsp;</p>Welcome  

[ejeong]

could you please let me know how to add banner in detail? it's first time for me to try.. thanks

[rushikeshvartak]

1. Login to saviynt server

2. go to  messages.properties  under . 

/opt/tomcat/apache-tomcat-8.5.28/webapps/ECM/WEB-INF/grails-app/i18n 

Welcome.Default.label=<p align=right><b><font size=4; color=8B0000>For Saviynt Support, raise a ServiceNow <a href="https://service-now.com/sp?id=sh_gethelp">ticket</a>.</font><br><font size=4; color=8B0000>Find Saviynt Training Materials and FAQs <a href="https://eu001-sp.com/sites/AAFAA3158/IAM/Pages/Training.aspx">here</a>.<br></font></b></p>Welcome 

[ejeong]

thanks. if we don't have access to savyiynt server. we should ask saviynt team via freshdesk to modify it, right? 

[rushikeshvartak]

Yes Saviynt Fresh Desk Ticket will work

[ejeong]

also I am wondering if there is a way we can add more menu below. 

[rushikeshvartak]

You can't add custom option but if you want to add Help guide you can enable from global config

[rushikeshvartak]

2021 you can do from  Admin - Settings - User Interface Branding Configuration - labels

[Manu269]

Hello 

1. For tile reordering refer Go to Admin --> Global Configuration --> Request -->Request Tile Ordering

2. Tile addition on left panel is not available.

[ejeong]

but I can't see custom tile that I made in "Request Tile Ordering" drop down.

[Manu269]

please add the same in your sav role

[ejeong]

I added that already but I still can't see it in drop down..

[Manu269]

As per my understanding custom created tiles are always displayed at the last in your ARS page.

Aslo there is no option to perform tile ordering for custom tiles.

[ejeong]

yes. my iqnuiry was how to reodering custom tiles.. Thanks for confirmation

[rushikeshvartak]

You can add any html code using checkbox type & add value in attribute label

Link :

 <a href="url">Help Guide</a>

Color Text :

<p style="width:900px"><b><b style="color:red">* ALL </b>Available SAP roles need to be transferred to the Selected SAP Role window to ensure correct target system access. Access issues will arise if not all roles in the request are transferred</b></p>