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can I use single connection for ServiceNow to support ticketing system and managed application?

Dalalsaleh888
New Contributor
New Contributor

we need a ticketing system to support disconnected applications to generate tasks and create tickets in ServiceNow, however, for managed application is to handle the reconciliation, provisioning, and de-provisioning of accounts and accesses.

please give me your suggestions.

because we already have the connection for the ticketing system in place and having a single connection to serve both needs will save a lot of time.

2 REPLIES 2

rushikeshvartak
All-Star
All-Star

Yes you can use same connection 


Regards,
Rushikesh Vartak
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SumathiSomala
All-Star
All-Star

@Dalalsaleh888 You can use same connection.

Regards,
Sumathi Somala

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