Campaign reminder email after due date

[aminahasware]

Hello,

Our requirement involves sending email notifications to certifiers after a campaign has expired for a certain duration.

For example :

I've set the (Number of days to expire campaign) = 5 days

First Reminder Interval = 4 days

Second Reminder Interval =12 days

I've got the reminder on 4th day  , but on 12th day reminder email is not coming,

Could you please confirm whether Saviynt supports sending reminders after a campaign has expired? If so, could you provide guidance on configuring the system to achieve this?

Thankyou.

[armaanzahir]

@aminahasware ,

What's the business case of sending a reminder after the campaign is expired, if certifiers can't action on the same.

The OOTB Campaign configuration reminders don't allow mail reminders to be sent after campaign expiry. 

To achieve this somehow, please leverage the use of analytics to send these mails to certifiers after a campaign has expired. 

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[CR]

hi @aminahasware 

We are using last 9 day reminder only, 12th not sure it will support saviynt.

[rushikeshvartak]

 Saviynt does not supports sending reminders after a campaign has expired