Blocked due to Guardrail Error, SFTP Connection

[mgauvreau11]

Hi,

We are seeing the following error in our SFTP connection. The job continues to fail after running without any issues for about 1 month. No changes were made since running the job without issues.Any insight as to why we may be seeing this error?

Blocked due to Guardrail, Refer connectorms logs
for troubleshooting

Thanks

[rushikeshvartak]

he error message "Blocked due to Guardrail" in the context of an SFTP connection suggests that a security or policy enforcement mechanism (referred to as a "guardrail") has been triggered, causing the job to be blocked. This could be due to several reasons, including but not limited to:

1. Rate Limits or Quotas:

   • There might be a limit on the number of connections or data transfers allowed within a certain time period. Exceeding these limits could trigger the guardrail.

2. Security Policies:

   • Changes in security policies, such as new firewall rules, IP whitelisting, or changes in access controls, could block the connection.

3. Resource Usage:

   • High resource usage on the SFTP server (CPU, memory, etc.) could lead to temporary blocking of additional connections to prevent overload.

Please raise support ticket. It seems resource utilization has been exceeded