BasicWithAccessToken - Token not refreshing

[shreyascn]

{
  "authentications": {
    "acctAuth": {
      "authType": "BasicWithAccessToken",
      "url": "https://XXXX/oauth2/token",
      "httpMethod": "POST",
      "httpHeaders": {"Accept": "application/json"},
      "properties": {"username": "XX","password":"XXX"},
      "httpContentType": "application/x-www-form-urlencoded",
	  "httpParams": {
        "grant_type": "client_credentials",
        "client_secret": "XXX",
        "client_id": "XXXX"
      },
      "expiryError": "Invalid token.",
      "retryFailureStatusCode": [403,401,500],
      "authError": [
        "InvalidAuthenticationToken",
        "AuthenticationFailed",
        "Authentication_MissingOrMalformed",
        "Invalid token."
      ],
      "timeOutError": "Read timed out",
      "errorPath": "",
      "maxRefreshTryCount": 5,
      "tokenResponsePath": "access_token",
      "tokenType": "Bearer",
      "accessToken": "Bearer eyJhbGciOiJodHRwOi8vd3d3LnczLm9yZy8yMDAxLzA0L3htbGRzaWctbW9yZSNyc2Etc2hhMjU2IiwidHlwIjoiSldUIn0.eyJyaWQiOiJhamF5ZW5kYXIucmVkZHlAYWNjZW50dXJlLmNvbSIsImV4cCI6MTY5MDgwMjUwNiwiaXNzIjoiUmFwaWRSZXNwb25zZSIsImlhdCI6MTY5MDc5ODkwNiwibmJmIjoxNjkwNzk4OTA2fQ.g5MLUgsLKkkDwZfVnKg61mGtyLZQ1aPjoeuXuezm8WJwb6japoc4UwqLeiBUKVUcukF99kl6UdDWK61qCO1amX7QgCUXuCHwsBmnV9YhVkrRxOVuupXO3iFhtiLHWh03NR__V5Wl55RbTRV4s6ntjSEahHhYvW2opeC5O58wyuEQrbMoqbjrmCDm9hoiJO1tQfg52J3w5t3g7VZ2fCEUW5E4YIFdOlnO-Z7uNFywtCu7IVbgckDu3-xGEg3mVFyPtLOgBIa2-4dfUY-sFrUvFYNuG_Hkp2mOFZ0yDrDYfZzSCyxbuEEo0MNSSiDKGhMbNbZnYrV8Wz_9k6d2E5s9sss"
    }
  }
}

Hello All, 

Using the below Connection JSON, however the token doesnt get refreshed after expiry, If I hard code the token in the connection JSON under accessToken it works. 

{
  "authentications": {
    "acctAuth": {
      "authType": "BasicWithAccessToken",
      "url": "https://XXXX/oauth2/token",
      "httpMethod": "POST",
      "httpHeaders": {"Accept": "application/json"},
      "properties": {"username": "XX","password":"XXX"},
      "httpContentType": "application/x-www-form-urlencoded",
      "expiryError": "Invalid token.",
      "retryFailureStatusCode": [403,401,500],
      "authError": [
        "InvalidAuthenticationToken",
        "AuthenticationFailed",
        "Authentication_MissingOrMalformed",
        "Invalid token."
      ],
      "timeOutError": "Read timed out",
      "errorPath": "",
      "maxRefreshTryCount": 5,
      "tokenResponsePath": "access_token",
      "tokenType": "Bearer",
      "accessToken": "Bearer eyJhbGciOiJodHRwOi8vd3d3LnczLm9yZy8yMDAxLzA0L3htbGRzaWctbW9yZSNyc2Etc2hhMjU2IiwidHlwIjoiSldUIn0.eyJyaWQiOiJhamF5ZW5kYXIucmVkZHlAYWNjZW50dXJlLmNvbSIsImV4cCI6MTY5MDgwMjUwNiwiaXNzIjoiUmFwaWRSZXNwb25zZSIsImlhdCI6MTY5MDc5ODkwNiwibmJmIjoxNjkwNzk4OTA2fQ.g5MLUgsLKkkDwZfVnKg61mGtyLZQ1aPjoeuXuezm8WJwb6japoc4UwqLeiBUKVUcukF99kl6UdDWK61qCO1amX7QgCUXuCHwsBmnV9YhVkrRxOVuupXO3iFhtiLHWh03NR__V5Wl55RbTRV4s6ntjSEahHhYvW2opeC5O58wyuEQrbMoqbjrmCDm9hoiJO1tQfg52J3w5t3g7VZ2fCEUW5E4YIFdOlnO-Z7uNFywtCu7IVbgckDu3-xGEg3mVFyPtLOgBIa2-4dfUY-sFrUvFYNuG_Hkp2mOFZ0yDrDYfZzSCyxbuEEo0MNSSiDKGhMbNbZnYrV8Wz_9k6d2E5s9sss"
    }
  }
}

Error from Create accnt postman when token is expired - 

Token Succes Response - 

Debug logs: 

11:10:20 GMT, Connection: close, Vary: Accept-Encoding], responseText:{"Message":"Invalid token."}, cookies:[], statusCode:401]
2023-07-31 11:10:20,929 [quartzScheduler_Worker-4] DEBUG rest.RestUtilService  - pullObjectsByRest - responseStatusCode ::401
2023-07-31 11:10:20,929 [quartzScheduler_Worker-4] ERROR rest.RestProvisioningService  - Exception in pullObjectsByRest :401
2023-07-31 11:10:20,929 [quartzScheduler_Worker-4] ERROR rest.RestProvisioningService  - Inside token Expiry Exception block. connectionParamMap.refreshTryCount : 5
2023-07-31 11:10:20,929 [quartzScheduler_Worker-4] DEBUG rest.RestProvisioningService  - Incrementing connectionParamMap.refreshTryCount : 6
2023-07-31 11:10:20,929 [quartzScheduler_Worker-4] DEBUG rest.RestProvisioningService  - maxRefreshTryCount : 5
2023-07-31 11:10:20,929 [quartzScheduler_Worker-4] ERROR rest.RestProvisioningService  - Exception in token refresh : null
2023-07-31 11:10:20,929 [quartzScheduler_Worker-4] ERROR rest.RestProvisioningService  - Error WebService call failed After retrying 5 times with responseStatusCode-null, Failed url-XXXXX, Error Message - null
2023-07-31 11:10:20,929 [quartzScheduler_Worker-4] DEBUG rest.RestProvisioningService  - Decrementing connectionParamMap.refreshTryCount : 5
2023-07-31 11:10:20,932 [quartzScheduler_Worker-4] DEBUG rest.RestProvisioningService  - Decrementing connectionParamMap.refreshTryCount : 4
2023-07-31 11:10:20,935 [quartzScheduler_Worker-4] DEBUG rest.RestProvisioningService  - Decrementing connectionParamMap.refreshTryCount : 3
2023-07-31 11:10:20,937 [quartzScheduler_Worker-4] DEBUG rest.RestProvisioningService  - Decrementing connectionParamMap.refreshTryCount : 2
2023-07-31 11:10:20,940 [quartzScheduler_Worker-4] DEBUG rest.RestProvisioningService  - Decrementing connectionParamMap.refreshTryCount : 1
2023-07-31 11:10:20,943 [quartzScheduler_Worker-4] DEBUG rest.RestProvisioningService  - Decrementing connectionParamMap.refreshTryCount : 0
2023-07-31 11:10:20,945 [quartzScheduler_Worker-4] ERROR rest.RestProvisioningService  - Call response: null
2023-07-31 11:10:20,945 [quartzScheduler_Worker-4] ERROR rest.RestProvisioningService  - callResponseMap: [:]
2023-07-31 11:10:20,945 [quartzScheduler_Worker-4] DEBUG rest.RestProvisioningService  - showResponse: true
2023-07-31 11:10:20,946 [quartzScheduler_Worker-4] DEBUG rest.RestProvisioningService  - createNewUser - temp.status - Failed
2023-07-31 11:10:20,946 [quartzScheduler_Worker-4] DEBUG rest.RestProvisioningService  - doBreak: true
2023-07-31 11:10:20,946 [quartzScheduler_Worker-4] DEBUG rest.RestProvisioningService  - response: [auditDetails:[call1:[[headers:null, message:, statusCode:null, description:null, status:Failed], [headers:null, message:, statusCode:null, description:null, status:Failed]]], cal

[pmahalle]

Hi @shreyascn ,

Can you try with below httpContentType once.

  "httpContentType": "application/json",

 Also what's content-type you are passing in header while generating token in postman?

[shreyascn]

Hello @pmahalle 

In the auto generated header , it is , application/x-www-form-urlencoded. 
However I dont think there is a need to pass specific header given in postman we are not passing it and it still generates the token 

[pmahalle]

@shreyascn Can you share the full screenshot of the body you are using in postman.

[shreyascn]