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11/07/2022 10:15 PM
Hello All,
We are launching "User-Manager" campaign in quarterly based.
We need both STEP 1 (employement verification) and STEP 2 (access verification)
We enabled to revoke tasks when there is no response by certifier but we found that when there is no response, instead of "remove access" tasks... it's created "remove account" tasks...
Is there a way we can prevent "remove account" tasks...?
Thanks
11/08/2022 01:49 AM
Hi,
As per my understanding, you cannot specify the objects you want to create revoke tasks as it is just a simple checkbox.
When you select it, it will remove the users, accounts, entitlements whichever unresponded and it is not possible to choose the items specifically. Please refer the below document for more details.
https://saviynt.freshdesk.com/support/solutions/articles/43000553879-campaign-config-user-manager#Co...
Currently it is not supported.
Regards,
Jayasudha R
11/08/2022 03:46 AM
Your requirement is to remove access not account ?
11/08/2022 04:28 AM
As per this : https://saviynt.freshdesk.com/support/solutions/articles/43000553879-campaign-config-user-manager#Co...
There is no mention that you can specify the objects explictly.
If this is the case, I suggest you open an Idea and share the details.