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Attestation - User Manager Campaign (Remove Account tasks)

ejeong
Valued Contributor
Valued Contributor

Hello All, 

We are launching "User-Manager" campaign in quarterly based. 

We need both STEP 1 (employement verification) and STEP 2 (access verification)

We enabled to revoke tasks when there is no response by certifier but we found that when there is no response, instead of "remove access" tasks... it's created "remove account" tasks...

Is there a way we can prevent "remove account" tasks...? 

Thanks

3 REPLIES 3

jayasudha
Saviynt Employee
Saviynt Employee

Hi,

As per my understanding, you cannot specify the objects you want to create revoke tasks as it is just a simple checkbox.

When you select it, it will remove the users, accounts, entitlements whichever unresponded and it is not possible to  choose the items specifically. Please refer the below document for more details. 
https://saviynt.freshdesk.com/support/solutions/articles/43000553879-campaign-config-user-manager#Co...

jayasudha_0-1667900895836.png

 

Currently it is not supported.

Regards,

Jayasudha R

rushikeshvartak
All-Star
All-Star

Your requirement is to remove access not account ? 


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

Manu269
All-Star
All-Star

As per this : https://saviynt.freshdesk.com/support/solutions/articles/43000553879-campaign-config-user-manager#Co...

There is no mention that you can specify the objects explictly.

If this is the case, I suggest you open an Idea and share the details.

Regards
Manish Kumar
If the response answered your query, please Accept As Solution and Kudos
.