09/07/2023 06:02 AM
Hi,
How we can assign Entitlement Owner Certification to Secondary certifier if in case primary certifier is inactive? Is certification will assign to second certifier automatically or we have to change it manually ?
Current its assigning to Default Certifier in case Primary certifier is Inactive.
Please provide solution on this.
Thanks,
Gaurav
09/07/2023 09:28 AM
It will be assigned to Secondary Certifier by default.
Below forum post:
Please find documentation for Entitlement Owner Certification for more details:-
09/07/2023 09:32 AM
I tried but its not assigning to secondary certifier by default if primary is inactive then its assigning to default directly.
09/07/2023 09:39 AM
Any configuration we have to change?