Applications Not Available for Request in ARS

[GOE]

Hello,

We have added a workflow to our security systems and made our endpoint requestable, however, we still don't see them in the ars page to request access. Is there another config we're missing? As a note we do have the dynamic attribute set in the endpoint to support form request.

[dgandhi]

Is the application not available to any user or only to some users? If it not available only to some users then you can check access query config.

[GOE]

We don't have any query set, so it should be accessible to everyone I think

[dgandhi · Accepted solution]

Got below solution from one of the post:

https://forums.saviynt.com/t5/identity-governance/not-able-to-see-aws-application-in-request-page/m-...

There is a possibility that the sync job might not be running. 

1 way is to check in the logs to see if the api call for sync job is working or displaying any error.

2nd way is to update the display name of an endpoint which is currently visible on UI, run the DefaultEndpointDeltaSyncTrigger job and see if the changes are reflected. 

If they do, the job is running fine and we can look at a different direction from there on. In case it does not show up the change, the issue is with the sync job.

https://forums.saviynt.com/t5/identity-governance/saviynt-v2021-unable-to-see-applications-on-ars-pa...

Also check the workflow that you attached. It seems OOTB workflow has some issues looking at above post.

[GOE]

Thanks for the help!