Application Restart & job triggers

[Alex_Terry]

Hello, 

We performed an application restart today however we noticed that some of our scheduled jobs were triggered and ran/are running. 

The application restart was performed at 10:11:26. Then the following jobs seem to have ran:

•  Create Tasks  For Future Ent Role Requests (EnterpriseRoleManagementJob)
• MicroserviceJob
• AsyncRequestRetryJob
• Archival Job
• RunAllAnalyticsJob
• RunControlCenterAnalyticsJob
• Trigger Chain Job
• Run All Analytics-v1 (ANALYTICSJOB)
• Run All Analytics-v2 (AnalyticsESJob)
• RunControlCenterHistoryJob
• Provisioning Job (WSRETRYJOB)
• Application Data Import (Multi Threaded)

These jobs were not scheduled to run at this time and have not been manually triggered either. The application restart was performed so that we could change the time zone.

Can you support and help us understand why this occurred and how to prevent it in future?

[rushikeshvartak]

Due to time zone it must have changed. Please confirm where time  zone change has been performed ?

[Alex_Terry]

Hi @rushikeshvartak, the time zone was changed from UTC to Europe/London. The change was made at approximately 10:15. Based on the timezone change though, it would not cause any of our jobs to re-run given our current job scheduling

.

[rushikeshvartak]

Does change made on server or UI configs ?

are you able to replicate on Dev server

[Alex_Terry]

Hi @rushikeshvartak, this change was made on the Saviynt UI Config under the global config. 

We're also seeing this behaviour in our pre-prod environment

[rushikeshvartak]

You can raise support ticket if you are able to replicate 

[umang28]

@Alex_Terry Did you get a chance to open a ticket and get any resolutions? We faced a similar issue where are unscheduled analytics ran after a server restart. 

Thanks,

Umang

[rushikeshvartak]

Product version?

[umang28]

5.5 version. 

[rushikeshvartak]

Please validate in latest EIC version. this issue does not exists.

[umang28]

How can I validate when our Production version is on 5.5? 

[rushikeshvartak]

Once your product version is upgraded to 24.x you can validate