Actions of Users Deleted from Workday

[mohitarora]

Hello Community Members,

We have a requirement at one of our customers where as per an existing process, there is a requirement to take certain actions on the users which are no longer part of Workday Import feed. In the existing process, the records are deleted in case of rescind users. I am aware we can inactivate them and build a rule on the change of statuskey. However, in this particular scenario, we would like to take different actions and hence change of status key can't be used.

Please suggest if you have implemented such usecase in your implementations.

Thanks,

Mohit Arora

[rushikeshvartak]

What is expected results other than status ?

[mohitarora]

Hi @rushikeshvartak ,

The other actions include to free out systemusername, username,email etc.

Thanks,

Mohit Arora

[rushikeshvartak]

• You can append some characters/ todays date to free out values 

[mohitarora]

Yes, but since the record won't be coming into Workday Import, how to take action on those records automatically?

Thanks,

Mohit Arora

[rushikeshvartak]

• You need to perform this action manually.
• You can have control/report running that savupdatedate in users table not updated in last 1 year and take manual action

[NM]

Hi @mohitarora are you getting a rescinded user report from workday??

[mohitarora]

No, as of now, no report from Workday, we need to trigger the actions from regular full Import job we run.

Thanks,

Mohit Arora

[NM]

@mohitarora then only option is to rely on statuskey .. what have you set in user not in feed action?

[mohitarora]

it is set to In-Activate. Problem is, if I build a rule just on the statuskey change, that would be triggered for regular cases as well where statuskey is changing.

Thanks,

Mohit Arora

[NM]

@mohitarora then you have to ask workday for a seperate report of maybe a field which will help to determine rescinded users.

[mohitarora]

@NM Since they are deleting the records, I dont think they will have a report which they can share. Any other thoughts?

Regards,

Mohit Arora

[rushikeshvartak]

• Manual Review Process:

  • Reporting and Alerts: Generate reports of users who are no longer in the Workday feed and set up alerts for manual review. This approach can be useful if automated actions are risky or require validation.