Account Ent mapping in Rest Connection

[VijayMaram]

Hi Team,

We are getting response as fallow: 

{
"id": "5d31f3f5-142e-4608-9b7b-56f7d5038404",
"schemas": [
"urn:ietf:params:scim:schemas:core:2.0:User",
"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User",
"urn:ietf:params:scim:schemas:extension:genesys:purecloud:2.0:User"
],
"active": true,
"userName": "Crystal_Swain@****.com",
"displayName": "Crystal Swain",
"title": "CONSULTANT - CONTRACTOR 02",
"phoneNumbers": [
{
"value": "+14235*****",
"type": "work",
"primary": true
}
],
"emails": [
{
"value": "Crystal_Swain@****.com",
"type": "other",
"primary": false
},
{
"value": "Crystal_Swain@***.com",
"type": "work",
"primary": true
}
],
"roles": [
{
"value": "employee"
}
],
"urn:ietf:params:scim:schemas:extension:enterprise:2.0:User": {
"division": "Home",
"department": "Contact Center Solutions",
"manager": {
"value": "6e44704a-fb69-4b03-95db-c4d761343629",
"$ref": "/api/v2/scim/v2/users/6e44704a-fb69-4b03-95db-c4d761343629"
}
},
"meta": {
"resourceType": "User",
"lastModified": "2024-08-16T13:13:41.000Z",
"location": "/api/v2/scim/v2/users/5d31f3f5-142e-4608-9b7b-56f7d5038404",
"version": "W/\"18\""
}
}

From above we need to map division value to account.

"acctEntParams": {
"connection": "acctAuth",
"entTypes": {
"Divisions": {
"call": {
"call1": {
"processingType": "httpAcctToEnt",
"http": {
"httpHeaders": {
"Authorization": "${access_token}"
},
"url": "https://******/users/${id}",
"httpContentType": "application/json",
"httpMethod": "GET"
},
"listField": "",
"entKeyField": "entitlement_value",
"acctIdPath": "id",
"entIdPath": "division",
"acctKeyField": "accountID"
}
}
}
}
}

I am trying to mapping as above. 

we are getting success response but, association is not happening.

[sudeshjaiswal]

Hello @VijayMaram,

Could you please share your your complete import json.

You may try with this mapping,
"listField": "",
"entKeyField": "entitlement_value",
"acctIdPath": "id",
"entIdPath": "urn:ietf:params:scim:schemas:extension:enterprise:2~dot#0:User.division",
"acctKeyField": "accountID"

Thanks.

[VijayMaram · Accepted solution]

Hi @sudeshjaiswal 

Thanks for checking this. 

We were able to complete this by using below api.

https://api.usw2.pure.cloud/api/v2/users/${id}

[rushikeshvartak]

Can you share full working json to help community

[VijayMaram]

@rushikeshvartak 

Sure. added below.

"acctEntParams": {
    "connection": "acctAuth",
    "entTypes": {
      "Divisions": {
        "call": {
          "call1": {
            "processingType": "httpAcctToEnt",
            "http": {
              "httpHeaders": {
                "Authorization": "${access_token}"
              },
          -- "https://api.usw2.pure.cloud/api/v2/users/${id}",
              "httpContentType": "application/json",
              "httpMethod": "GET"
            },
            "listField": "",
            "entKeyField": "entitlementID",
            "acctIdPath": "id",
            "entIdPath": "division.id",
            "acctKeyField": "accountID"
          }
        }
      }
    }
  }