Account Correlation data update using Sav4Sav REST

[gurpreetchanna]

Hi, 

We are mulling to manage Shared Mailboxes as standard accounts within Saviynt. As the service account request form is not very user friendly. 

To handle the account ownership, change on user termination, can we change the account correlation information using Sav4SAv REST connection?

I am aware that this data is present in user accounts table, which earlier was possible to update using a custom query. But in EIC, the updates to this table are restricted. 

[rushikeshvartak]

• You should manage using user update rule - ownership transfer and not using correlation rule

[gurpreetchanna]

Hi @rushikeshvartak , 

Ownership transfer will work for Service accounts. If we have managed Shared mailbox as standard accounts. 

Then account correlation data is required to be updated (Line manager of current owner) on current owner Termination (or a day before termination).  Is correlation change supported via APIs. 

We have observed, account correlation data is not updated via reconciliation process as well.  

[rushikeshvartak]

• You can change from API.

[gurpreetchanna]

Hi @rushikeshvartak , 

Can you please refer the API ? Is it the account update API , document suggest it supports account owner update .. will it support update of account correlation ? 

[rushikeshvartak]

Its not supported from API to remove. only assign is supported