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04/12/2022 01:05 PM
I want to update the manager field in Active Directory using a userupdate rule whenever the manager of a user changes in my HR system.
When I created a UserUpdate rule, the rule fails because the manager field in AD stores the manager info as a distinguishedname whereas Saviynt is passing the same data as a string.
e.g. CN=Roal, Brantin,OU=Users,OU=Home,DC=AFRC,DC=COMPANY,DC=LOCAL
Is there a way to update the AD manager field from Saviynt?
Solved! Go to Solution.
04/12/2022 02:20 PM
Hi Anand,
Greetings!!
Could you please share the version details of SSM and update Account JSON for AD.
04/12/2022 02:20 PM
SSM version : 5.4.0
UPDATEACCOUNTJSON:
{
"department":"${user.departmentname}",
"departmentNumber":"${user.departmentNumber}",
"description":"${user.departmentname}",
"manager":"${user.customproperty9}"
}
CustomProperty9 has this value :
CN=Roal, Brantin,OU=Users,OU=Home,DC=AFRC,DC=COMPANY,DC=LOCAL
04/12/2022 02:20 PM
SSM version : 5.4.0
UPDATEACCOUNTJSON
{
"department":"${user.departmentname}",
"departmentNumber":"${user.departmentNumber}",
"description":"${user.departmentname}",
"manager":"${user.customproperty9}"
}
Value in customProperty9:
CN=Roal, Brantin,OU=Users,OU=Home,DC=AFRC,DC=COMPANY,DC=LOCAL
04/12/2022 02:20 PM
with the above configuration, it should work.
If it doesn't work yet. Please feel free to contact your saviynt implementation partner and raise a ticket for it.
04/12/2022 02:20 PM
From 5.4.0 try:
"manager":"${managerAccount.accountID}"
04/12/2022 02:20 PM
Hello Everyone,
I have tried above mentioned solutions to update manager name using user update rule,
But still facing same issue.
04/12/2022 02:20 PM
Hi All,
Were you able to resolve this issue? If Yes, Please help us with the configurations.
We are also trying to update manager from Authoritative source to AD, Manager is getting updated in Saviynt, However no task is created for update in AD.
We have used "manager":"${managerAccount.accountID}" under UPDATEACCOUNTJSON
Regards,
Arjun Gadgul