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04/12/2022 01:02 PM
Hi,
Why are Pending Tasks with error Status are moving into Completed Tasks?
Thanks and Regards,
Rituparna Das
Solved! Go to Solution.
04/12/2022 02:13 PM
H Rituparna,
I guess you're using SSM 5.5 Version which comes with this behaviour.
The reason is that now Saviynt can manage number of retries for a task to free space in the pending tasks when it fails too many times, and therefore putting it in "Completed" state with "Error" status.
To handle this case, you can go into each of your Security Systems and set below parameter to a larger value (default is 0)
I hope this helps you going forward.
Regards,
Adrien Cosson
04/12/2022 02:13 PM
Thanks Adrien for the clarification