Can we assign Task Owners automatically?

[Community_User]

Originally posted on August 5 2020 at 10:11 UTC

How can Saviynt assign Task Owners automatically i.e, without selecting task and assigning owners.

[Community_User]

Originally posted on August 7 2020 at 05:28 UTC

Hi Rituparna,

By default, the endpoint owners are the task owners. So, if you want a certain user/usergroup to be the owner of the tasks, please set the same value at the Endpoint ownertype and owner fields.

Regards,

Saparja

[Community_User]

Originally posted on August 7 2020 at 08:54 UTC

Hi Saparja,

That is not happening , we are on version 5.5SP2.

We have assigned Owners in Endpoint. Owner Type = User. Owner = UserX.

but when task is created for the specific endpoint, that task owner is always admin.

Thanks,

Rituparna Das

[Community_User]

Originally posted on August 7 2020 at 09:00 UTC

Hi Rituparna,

Please create a ticket for the same with all the details and we will look into it.

Regards,

Saparja

[Community_User · Accepted solution]

Originally posted on August 7 2020 at 11:24 UTC

Thanks Saparja

[Community_User]

Originally posted on September 1 2020 at 18:52 UTC

@Riturparna Das, what was the resolution we are experiencing the same?

[Community_User]

Originally posted on November 8 2020 at 21:20 UTC

We have the same issue. If the system is disconnected it is working as described, but not when it is automated. This makes it difficult to monitor/analyze tasks in case of errors.

How was this resolved?

[Community_User]

Originally posted on November 9 2020 at 02:25 UTC

Hi Ivan,

The task ownership is currently limited only to the disconnected applications.

Regards,

Saparja

[Community_User]

Originally posted on November 9 2020 at 08:24 UTC

Thanks! But endpoint owners should still be able to see the tasks that are under admin user?

[Community_User]

Originally posted on November 9 2020 at 08:51 UTC

In the case of connected applications, as the endpoint owners are not the task owners, they need to have any of these SAV roles - ROLE_ADMIN or ROLE_TASKADMIN in order to view the tasks.

Regards,

Saparja

[Community_User]

Originally posted on November 9 2020 at 09:33 UTC

Thanks! ROLE_TASKADMIN is not in our system, got the instructions now from our support. Will give it a shot. thanks!

[Community_User]

Originally posted on November 9 2020 at 14:37 UTC

Can you please share the instructions for the ROLE_TASKADMIN? I would like to see this is helps for my users delegated admin issues as well.