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Account not updated after a data import

Community_User
Saviynt Employee
Saviynt Employee
Originally posted on November 23 2020 at 17:19 UTC

HI


I am using the rest connector to integrate an application to import data and have some issues to update an account once the status pass to inactive status on Saviynt.


I'm importing ImportAccountEntJSON attribute from PM2020(rest connector) to account customproperty3, and then using the following configuration in the STATUS_THRESHOLD_CONFIG:

{

"statusAndThresholdConfig": {

"statusColumn": "customproperty3",

"activeStatus": [

"true"

],

"deleteLinks": true,

"accountThresholdValue": 30000,

"correlateInactiveAccounts": true,

"inactivateAccountsNotInFile": true,

"deleteAccEntForActiveAccounts": true

}

}

all is working fine for the import but once the user account is passed from active to inactive on the connector status, this account is no longer updated on the next data import.

Could you help us on this issue

Thank you

This message was previously posted on Saviynt's legacy forum by a community user and has been moved over to this forum for continued exposure.
3 REPLIES 3

Community_User
Saviynt Employee
Saviynt Employee
Originally posted on November 24 2020 at 05:29 UTC

Hi Harouna Soumare,

Please share the configured accountImportJSON and the sample API response to analyze further.

Thank you

Vedanth B.K

This message was previously posted on Saviynt's legacy forum by a community user and has been moved over to this forum for continued exposure.

Community_User
Saviynt Employee
Saviynt Employee
Originally posted on January 7 2021 at 18:59 UTC

Did this issue got sorted for you

This message was previously posted on Saviynt's legacy forum by a community user and has been moved over to this forum for continued exposure.

Community_User
Saviynt Employee
Saviynt Employee
Originally posted on January 13 2022 at 16:32 UTC

Would like to know if this got sorted out?!

This message was previously posted on Saviynt's legacy forum by a community user and has been moved over to this forum for continued exposure.