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07/13/2023 11:25 PM
When provisioning fails in case of DB connector I am getting this error:
Exception occured while Excecuting Query SAV - Error while creating account
Even in the logs the cause of exception is not given:
The procedure on the DB side is returning the cause of exception but none of that is being shown in Saviynt:
Is there a way to see the cause of failure in Saviynt itself?
07/24/2023 03:32 PM
I am trying to set this up on my instance to check and will update you.
07/27/2023 03:37 AM
Hi Sahil, did you find anything?
It is very difficult to debug failures as the cause of error is not mentioned and neither the query is shown which saviynt tried to execute.
07/27/2023 08:33 AM
Based on my initial analysis it does appear that we cannot configure storing the response messages for DB. Also, I believe since you are using a procedure, saviynt is displaying a generic error message but the error displayed would have been different if you were directly calling a query. I am still investigating further though and will update what I find.
07/27/2023 11:26 AM
So I have checked and though there is no provision to configure the response message received, the same has been enhanced and is available in Saviynt's next release 23.6 & 3.20
07/11/2023 04:29 AM - last edited on 07/27/2023 11:57 PM by Sunil
Since Saviynt does not support DB procedure calls with 'out' parameters, if in any scenario the procedure calls have any issue or it fails, how does one get to know if there was any issue/error?
Please let me know, when writing procedures for Saviynt DB connector, what is expected by the connector in the return value. How does connector decide if the task was successful or not.
Does it read the script output, if yes, what is the required output for a successful and what is required to indicate failed attempt at provisioning?
OR
Does it read DBMS output? if yes, what is the required output for a success and what is required to indicate failure?
OR
Does it read OUT variables? If yes, what variables does it expect in the output and what are respective values to indicate a success and a failure?
[Admin: This message has been merged from another post on a same topic to avoid duplication]
07/31/2023 10:25 PM
Better submit idea ticket