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How to - Customize Access Request to show account status on Application list.

moosam2
New Contributor II
New Contributor II

Hi guys,

we're using EIC 23.12 on PROD and using Neo Experience for ARS.

on this environment, user can't see his account's status on list as below.

moosam2_0-1710308039848.png

Here is question : is there any way to show account's status (Active or Inactive) on this list?

List : Request access -> Select applications

Thank you 🙂

 

 

2 REPLIES 2

Dhruv_S
Saviynt Employee
Saviynt Employee

Hi @moosam2 

This is not feasible to show active/inactive status here. 

However if you want to show only the active accounts in the ARS you can achieve it by using below configuration.

Global configuration->Request- Show inactive accounts in ARS-> Uncheck this

ARS.PNG

Regards,

Dhruv Sharma

moosam2
New Contributor II
New Contributor II

Thank you Dhruv! i think need to update on IDEAS 🙂