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03/12/2024 10:35 PM
Hi guys,
we're using EIC 23.12 on PROD and using Neo Experience for ARS.
on this environment, user can't see his account's status on list as below.
Here is question : is there any way to show account's status (Active or Inactive) on this list?
List : Request access -> Select applications
Thank you 🙂
Solved! Go to Solution.
03/12/2024 11:06 PM
Hi @moosam2
This is not feasible to show active/inactive status here.
However if you want to show only the active accounts in the ARS you can achieve it by using below configuration.
Global configuration->Request- Show inactive accounts in ARS-> Uncheck this
Regards,
Dhruv Sharma
03/14/2024 01:23 AM
Thank you Dhruv! i think need to update on IDEAS 🙂