Announcing the Saviynt Knowledge Exchange unifying the Saviynt forums, documentation, training,
and more in a single search tool across platforms. Read the announcement here.

Goodbye Freshdesk Docs; Hello New Doc Portal!

Saviynt Employee
Saviynt Employee

Starting February 3rd, 2023, the documentation on Freshdesk will be decommissioned, and you will no longer be able to access it. We have moved to the next-gen self-service Documentation Portal.

What this means for you?
You will no longer be able to access product documentation on Freshdesk. All external facing product documentation will be removed from Freshdesk. You can access the latest product documentation only on the new doc portal. 

Head to and use your forums Single Sign On (SSO) to log in. 

The documentation portal is only accessible to existing Saviynt customers and partners. If you are an existing Saviynt customer or partner but cannot create an account on the SSO, please contact your CSM or TAM to ensure your access.