Saviynt Forums

LauleshaNigade · 07/19/2024

Hi,We have configured the actionable mail for 2 level approval. And using two different mail template for it.start --> manager approval via mail ---> application owner approval via mail--->grant access---> endWhen any user requests for an access it s...

LauleshaNigade · 07/19/2024

Hi,We have created a two-level workflow: the first approval is by the manager, and the second is by the application owner. We want the approvers' names/usernames to be included in the email notification to the application owner so that the applicati...

LauleshaNigade · 07/09/2024

Hello,We need to retrieve the start and end dates of temporary access entitlements for a disconnected application. We will send an email to the manager that includes these start and end dates. Additionally, we will send an email to the ABC team after...

LauleshaNigade · 08/09/2024

Hi @rushikeshvartak ,The ${entitlementshtmltablerowsv3} variable is working in emails to fetch the start date and end date of the access, but we also want these values to appear in the SNOW ticket. We have tried using ${entitlementshtmltablerowsv3} i...

LauleshaNigade · 07/22/2024

Hi @Kaustubh @dgandhi @rushikeshvartak ,Thank you for your support. We faced an issue because the same email ID was assigned to two users, which prevented Saviynt from recognizing the actual approver. Once we assigned the unique email to the appli...

LauleshaNigade · 07/22/2024

Hi @rushikeshvartak ,As you suggested we used the custom assignment block with custom query but still getting the same issue. In the email, the `${allApprovers.collect{it.username}}` variable affects the `${assignee}` variable, causing it to print t...

LauleshaNigade · 07/19/2024

To collect the approvers' names, we are using the "${allApprovers.collect{it.username}}" variable. However, this variable causes the email to be sent to the first approver (the manager) instead of the application owner. Additionally, in the email, th...

LauleshaNigade · 07/19/2024

We are using 2 level workflow.start ---> manager approval ---> application owner aaproval---> grant access / reject access ----> end. So, when manager approves the request, application owner should get the mail notification but it's going to manager ...

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Issue with Two-Level Approval Process in Saviynt: Application Owner Approval Not Reflecting.

Email Notification to Application Owner Incorrectly Sent to Manager Due to Variable Conflict

How to fetch start date and end date of temporary access in email.

Re: How to fetch start date and end date of temporary access in email.

Re: Issue with Two-Level Approval Process in Saviynt: Application Owner Approval Not Reflecting.

Re: Email Notification to Application Owner Incorrectly Sent to Manager Due to Variable Conflict

Re: Email Notification to Application Owner Incorrectly Sent to Manager Due to Variable Conflict

Re: Email Notification to Application Owner Incorrectly Sent to Manager Due to Variable Conflict

Re: Issue with Two-Level Approval Process in Saviy...