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Mihai · 10/19/2023

We are trying to create an actionable analytics which would map the entitlement owner from a certain CP value. At this point when manually you go to the analytics and set the action to map entitlement owner, you need to do the search manually for the...

Mihai · 10/09/2023

Hello, Customer is looking to update to EIC and we would like to know if EIC supports the ManagedBy Char mapping, to map the owner of an AD group as the entitlement owner? Also if this would be possible to be done with users in different endpoints, s...

Mihai · 10/09/2023

Hi, Thank you for that but I just want to make sure that it was taken in consideration that the user that would be used as the owner, is existing in one endpoint but doesn't have an account in the other endpoint. What we have noticed in older version...

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Can map entitlement owner be set up as set default action for Analytics

Does EIC support for an entitlement to have owner set from AD group

Re: Does EIC support for an entitlement to have owner set from AD group