How to send the encrypted email from SSM for credentials notification to End-user
Saviynt doesn’t support encrypted message directly for end user. However Encrypted message can be sent by using O365 as SMTP relay in SSM along with online Exchange.
Email Message flow:
Parameters to be considered:
The throttling limits for the SMTP Authentication protocol are:
Exceeding these limits will cause the following issues:
Exceeding the per minute limit causes email delivery delays, any excess in message submission will be throttled and successively carried over to the following minutes.
Exceeding the per day limit causes the following error message:
554 5.2.0 STOREDRV.Submission.Exception:SubmissionQuotaExceededException
The email history job should be run as single threaded instead of multiple threaded. This will delay the processing time so there is chance of sending only 30 messages per minute.
This can be achieved in configuring in global config of SSM.
If still issue persist, then SSM provides option put the thread in sleep for some time after very email trigger.
In external config can specify the sleep time of thread as below