Use Case
SAP Import jobs failing with 'Failed to connect to the SAP Instance or Extract Data-NOT_AUTHORIZED'
Pre-requisites
SAP connection is configured and SAP data import jobs are configured
Applicable Version(s)
Both EIC and Non EIC versions
Solution
In the below error snippet, you can see the error line which says as below
DEBUG integration.SapDataImportService - com.sap.conn.jco.AbapException: (126) NOT_AUTHORIZED: NOT_AUTHORIZED
- This error usually means that the service account you're using in connection to import data from SAP systems, doesn't have access at the application level to import data.
- In these scenarios, the connection will show successful as the permissions on application level tables doesn't affect the application connectivity.
- To resolve this roadblock, work with the customer application teams to make sure the service account has all the required permissions to import data from the tables and also to perform provisioning, if the same connection is being used for provisioning.
ERROR snippet:
2022-04-18 18:00:31,261 [quartzScheduler_Worker-11] DEBUG integration.SapDataImportService - Calling SAP Function
2022-04-18 18:00:31,313 [quartzScheduler_Worker-11] DEBUG integration.SapDataImportService - Inside ABAP Exception
2022-04-18 18:00:31,318 [quartzScheduler_Worker-11] DEBUG integration.SapDataImportService - com.sap.conn.jco.AbapException: (126) NOT_AUTHORIZED: NOT_AUTHORIZED
2022-04-18 18:00:31,322 [quartzScheduler_Worker-11] ERROR integration.SapDataImportService - Exception
com.sap.conn.jco.AbapException: (126) NOT_AUTHORIZED: NOT_AUTHORIZED
at com.sap.conn.jco.rt.MiddlewareJavaRfc$JavaRfcClient.execute(MiddlewareJavaRfc.java:1807)
