How to troubleshoot GCP Create Account task failure

[prashantChauhan]

Use Case

The create account task for a GCP user account is failing with the below error-

DEBUG gcp.GcpProvisioningService - arsTasks.provisioningComments 

{

  "error": {

    "code": 403,

    "message": "Not Authorized to access this resource/api",

    "errors": [

      {

        "message": "Not Authorized to access this resource/api",

        "domain": "global",

        "reason": "forbidden"

      }

    ]

  }

}

Pre-requisites

N/A

Applicable Version(s)

All

Solution

This issue occurs due to an incorrect domain used on the user's email. 

For example, The DOMAIN_USER_EMAIL in the connection is having the domain xyz.com but the user for which we are trying to create the account has the domain xyz.dev.

Please note the user email domain and domain user email on the connector should match.

References

https://docs.saviyntcloud.com/bundle/GCP-v2022x/page/Content/About-this-Guide.htm