Use Case
A New Account Task for an AD Endpoint failed with LDAP Error Code 80.
In the logs following error is observed:
Creating Account dn-CN=TEST12345678987654321234,OU=Georgia Users,OU=Domain Users,DC=nbc,DC=local Datamap--[mail:TEST12345678987654321234@abc.com,accountExpires:0,UnicodePwd:****,employeeID:003889,title:Electronic Banking Specialist,homedrive:P:,employeeNumber:09/21,division:TM Operations Wire Transfer,ScriptPath:StateLoginScript.bat,homedirectory:\\\\nbc.local\\drumline\\home\\TEST12345678987654321234 ,givenname:TestUser,company:TESTCOMPANY,sn:TEST12345678987654321234 ,department:Treasury Operations,userAccountControl:512,userPrincipalName:TEST12345678987654321234 @abc.com,mailNickname:TEST12345678987654321234 ,st:GA,ipPhone:2020-10-26 00:00:00.0,physicalDeliveryOfficeName:macon,sAMAccountName:TEST12345678987654321234 ,initials:M,objectClass:[top, person, organizationalPerson, user],l:Macon,co:United States,proxyAddresses:[SMTP:TEST12345678987654321234 @abc.com],streetAddress:4885 Riverside Drive - null,displayname:TEST12345678987654321234 ,pwdLastSet:0,]
2020-10-22 18:17:58,321 [quartzScheduler_Worker-1] ERROR ldap.SaviyntGroovyLdapService - Error while creating account in AD - [LDAP: error code 80 - 00000523: SysErr: DSID-031A124A, problem 22 (Invalid argument), data 0
Pre-requisites
AD Connection
Applicable Version(s)
All
Solution
On of the reason for LDAP error code 80 could be because the task fails because there is a character restriction on the AD samaccountname. The restriction is of 20 characters. The system username of this user is greater than 20 characters therefore we are receiving LDAP error code 80 while provisioning. This is a restriction the customer has set on Target AD.
To provision, the task, either the customer will have to increase the character restriction of 20 characters for Saviynt this task or the samaccountname of the users should be less than 20 characters to avoid such a failure.
References
https://docs.saviyntcloud.com/bundle/AD-v2021x/page/Content/Configuring-the-Integration-for-Importin...
