Yes, for soap connector we do not have a separate createticketjson. The moment you use SOAP connector for service desk connection all the provisioning actions are done by creating tickets. So you can use createaccountjson for creating accounts (through service desk tickets) as long as you are using it as a service desk connection. You should be also mapping the ticket details on to TASK.TICKETID so that Saviynt can persist that information on the task and poll the application for ticket status later.