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Endpoint has rotateKey disabled

Manju_SL
New Contributor III
New Contributor III

Hi Team, 

We have pam enabled AD accounts to access palo alto application. Set the Endpoint with rotateKey=true in endpoint PAM attributes.  Tasks are getting completed with provisioning comments "Endpoint PaloAlto has rotateKey disabled, hence skipping rotate password."

Not able to login to application using credentials fetched using Credential session.

Manju_SL_1-1721027659093.png

 

Manju_SL_0-1721027401064.png

Pls suggest solution to make it to work. 

Thanks, 

Manjunatha V

2 REPLIES 2

NageshK
Saviynt Employee
Saviynt Employee

@Manju_SL After you changed the rotateKey value to true, did you run delta endpoint sync? What version of the product are you on?

Thanks

Nagesh K

Manju_SL
New Contributor III
New Contributor III

Hi Nagesh, 

Account password is getting rotated. In provision comments we are getting message "rotatekey is disabled". 

Manju_SL_0-1721800646707.png

Deployment version details present in screenshot 

Manju_SL_1-1721800781396.png

 

Regards, 

Manju