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Why "JOB END DATE TIME" is blank

AM
New Contributor
New Contributor

Hello

We run chain jobs once a day.
One of the jobs (Azure AD User import) did not work correctly Aug 02 to Aug 05.
"JOB END DATE TIME" in Job History Details is blank.
It recovered naturally on Aug 06.

AM_0-1723169134290.png

 

We compared "Other Details" in Job History Details on Aug 01, Aug 05, and Aug 06 and found no difference.
Also, the customer did not change Connection settings during this period.

AM_1-1723169150303.png

 

[Questions]
・Is there any possible reason why "JOB END DATE TIME" is blank?
・What kind of investigation and information do we need to obtain to find out the cause?
・Could you tell me if there is anything we need to obtain next time it happens?

Best Regards,

3 REPLIES 3

rushikeshvartak
All-Star
All-Star
  • This happens if applications server / pod gets restarted 
  • You can monitor system health with help of saviynt team ( pod health)

Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.

Hi @rushikeshvartak 

Thank you for your reply.

Does the restart of the application server/pod happen by itself? Is there any way to prevent it from happening?

This time the problem was solved naturally, but what should we do next time it happens?

 

Best Regards,

Keep monitoring system


Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.