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Unable to attach a file in Request Submission page

florasargsyan
New Contributor
New Contributor

Hello,

We are unable to attach a file in Request Submission page.

Getting below errors when adding file attachment in Request Submission page. The attached files are not exceeding the default 10 MB size.

msg file attachment and error:

email_saviynt.PNG

saviynt_error.png

txt file attachment and error:

txt_attachment.PNG

txt_error.PNG

Below is the configuration in place:

saviynt_configuration.PNG

Any inputs on how to resolve this are appreciated.

Thank you.

2 REPLIES 2

rushikeshvartak
All-Star
All-Star

Specify number of files to be attached as 10 instead of blank and. Size of files


Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.

florasargsyan
New Contributor
New Contributor

Thank you! That worked.