Task is in "No Action Required" Status

[KK]

Hi.

I assign user to enterprise role and add access task is created.
But, the task is in "No Action Required" Status when execute provisioning job.
In task detail, I see below message.

Add Access Task for the same access in the same account with greater startdate is present - refer “630548”, so no action is required for this task

Refer task id is the same task id.
What is the cause of this? I want to add access actually.

[rushikeshvartak]

It seems account already have entitlement where access is valid for longer time.

[KK]

@rushikeshvartak 
Thanks, but account don't have entitlement about the task.

[rushikeshvartak]

select * from arstasks where taskkey=630548

Share output

[KK]

@rushikeshvartak 
Thanks.
But the command is denied.

Using analytics, below error occur.

Best Regards,

[rushikeshvartak]

select USERKEY, UPDATEDATE, UPDATEACCOUNTTASKCREATED, UPADTEUSER, TRAIL, TICKETID, TASKTYPE, TASKKEY, TASKDATE, STATUS, STARTDATE, SOURCEID, SOURCE, SECURITYSYSTEM, SAVCONATTRS, REQUESTRULETASKCREATED, REQUESTKEY, REQUESTEDBY, REQUESTACCESSKEY, PROVISIONINGTRIES, PROVISIONINGMETADATA, PROVISIONINGCOMMENTS, PARENTTASK, OWNERTYPE, OWNERKEY, EXTERNALCONNECTION,ENTITLEMENT_VALUEKEY, ENDPOINT, ENDDATE, COMMENTS,ASSIGNEDFROMRULE, ASSIGNEDFROMROLES, ASSIGNEDFROMROLE, ACCOUNTNAME, ACCOUNTKEY from arstasks

[KK]

@rushikeshvartak 

OK, This is the result.

USERKEY

UPDATEDATE

UPDATEACCOUNTTASKCREATED

UPADTEUSER

TRAIL

TICKETID

TASKTYPE

TASKKEY

TASKDATE

STATUS

STARTDATE

SOURCEID

SOURCE

SECURITYSYSTEM

SAVCONATTRS

REQUESTRULETASKCREATED

REQUESTKEY

REQUESTEDBY

REQUESTACCESSKEY

PROVISIONINGTRIES

PROVISIONINGMETADATA

PROVISIONINGCOMMENTS

PARENTTASK

OWNERTYPE

OWNERKEY

EXTERNALCONNECTION

ENTITLEMENT_VALUEKEY

ENDPOINT

ENDDATE

COMMENTS

ASSIGNEDFROMRULE

ASSIGNEDFROMROLES

ASSIGNEDFROMROLE

ACCOUNTNAME

ACCOUNTKEY

11951

2024-04-04 11:30:34.0

true

1

630548

2024-04-04 11:30:34.0

9

2024-04-04 11:18:39.0

REQUEST

21

false

655

1

661

Add Access Task for the same access in the same account with greater startdate is present - refer “630548”, so no action is required for this task

1

1

79305

11

Account Entitlement Task as part of Role Request - MNCSpeedRole No action required. Task Removed from preValidation.

19190

19190

V00040@macsavi.onmicrosoft.com

29982

[rushikeshvartak]

StartDate = 2024-04-04 11:18:39.0 which is already passed hence task set to no action required.

[KK]

@rushikeshvartak 
Thanks, but do you know why StartDate is passed?
Last night, I added user to enterprise role and add access task was created.
And I run provisioning job today' morning.
I expect this task to be executed.
How to fix this?

Best Regards,

[rushikeshvartak]

When you requesting don' t add select start date.

If start date is selected schedule "Create Tasks for Future Ent Role Requests (EnterpriseRoleManagementJob)" Job every 5 minutes

[KK]

@rushikeshvartak 
Sure, but I did not request access.
I simply added user to role from role page. Do you know why start date was set?

[rushikeshvartak]

Then start date gets set as when role as added