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SOAP Connector giving 403 error - help needed

Sandeep
New Contributor III
New Contributor III

Can someone help me find out what could be wrong in the following SOAP Connector?

When I click the Save and Test Connection, getting 403 Error

I have pasted the  ConnectionJSON as below 

{
"authentications": {
"login": {
"properties": {
"SOAP_ENDPOINT": "https url",
"USERNAME": "username",
"PASSWORD": "password",
"PAGE_SIZE": "1000",
"REQUESTPARAMS": {
"Content-Type": "text/xml;charset=UTF-8",
"SOAPAction": "urn:sap-com:document:sap:soap:functions:mc-style:GRAC_USER_ACCES_WS:GracIdmUsrAccsReqServicesRequest",
"Authorization": "Basic "
}
}
}
}
}

The API works fine in SOAPUI as well as Postman. But does not work in Saviynt.

 

Any help will be appreciated.

11 REPLIES 11

Srinivas
Saviynt Employee
Saviynt Employee

Hi Sandeep

Are you able to pass the same in SOAP UI? Could you please share us the Error logs

Official Document for your reference.

https://saviynt.freshdesk.com/support/solutions/articles/43000505309-soap-connector-guide#SOAPConnec...

Regards

Srinivas

Sandeep
New Contributor III
New Contributor III

Yes, i was able to pass the same in SOAP UI/Postman. Please see attached logs

avinashchhetri
Saviynt Employee
Saviynt Employee

Sandeep,

The SOAPAction is not a mandatory parameter, isn't it. Can you try without that ?

 

Regards,

Avinash Chhetri

Regards,
Avinash Chhetri

I tried without SOAPAction but no luck

Sandeep,

Could you share the details from the browser's web developers tool when you make this connection request ?

Also if you can share the screenshots from Postman where this has worked ?

What is the setting in the connector that you have chosen for "SOAP_OR_XML" ?

 

Regards,

Avinash Chhetri

Regards,
Avinash Chhetri

Were you able to find something in the browser logs to help determine the root cause of the issue ?

 

Regards,

Avinash Chhetri

Regards,
Avinash Chhetri

rushikeshvartak
All-Star
All-Star

Provide connection Screenshot

rushikeshvartak_0-1656096440206.png

 


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

Tried Endpoint as both SOAP  & XML

Srinivas
Saviynt Employee
Saviynt Employee

Hi Sandeep

The WSDL that you are hitting in SOAP UI and Saviynt, Is it the same?
could you please confirm once.

Regards

Srinivas

Sandeep
New Contributor III
New Contributor III

Yes, it's the same WSDL.

Sharukh_Shaikh
New Contributor III
New Contributor III

Hi Sandeep,

403 error code seems you are not allowed to access it.

Have you checked the connectivity from the Saviynt Server.  I would suggest you run the CURL or telnet command from Saviynt server to ensure the connectivity and whitelisting achieved.

Through Postman it will work.

Thanks,

Sharukh