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12/07/2022 08:20 PM
Hello all,
We are attempting to pull in SNOW accounts, with a REST type connection. We are able to see most of the ServiceNow accounts and their attribtues as mentioned in the 'ImportAccountEntJSON'. However some of the attributes on the SNOW account are nested attributes - for e.g. the department in the response doesn't come across as actual string value for department name, but rather a nested node -
[link:https://mydevservice-now.com/api/now/table/cmn_department/f380ade77850d000804d14653464646a, value:f380ade77850d000804d14653464646a]
What do I need to specify in my importaccountentjson, such that values like these resolve to the actual name of the department?
Thanks!
12/07/2022 09:30 PM
Share response from postman
12/08/2022 06:34 AM
Here is a screen shot of the response from Postman. The items in yellow are correctly mapped ( direct mapping to the attribute in eic). But how can we retrieve the value for department and manager fields?
12/08/2022 11:59 AM
department.value