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Schema based account import job failed with Schema definition file not found

VSS29
New Contributor
New Contributor

Schema based account import job failed with Schema definition file not found and No SAV file found. There are three files available in SAV files directory. two of them are .sav extensions and one is .csv extension. Can anyone suggest what could be the issue?.

 

4 REPLIES 4

SumathiSomala
All-Star
All-Star

@VSS29 Did you ran the schema import job by placing the SAV file( .sav extension) in file directory>SAV files?

SumathiSomala_0-1696760046123.png

 

and datafile (.csv extension) in file directory >Data files?

SumathiSomala_1-1696760080326.png

If not place the .sav file in sav file directory and .csv file in data file directory and then run the Schema import job.

If yes, please share your SAV and CSV files and also are you seeing any error in logs.

 

Regards,
Sumathi Somala

If this reply answered your question, please Accept As Solution and give Kudos.

had placed SAV and data files in the directory however SAV file format had issue. Using the SAV files as per Saviynt documentation resolved the issue.

@VSS29 Thanks for the confirmation. If your issue resolved please close the tread by clicking accept as a solution. 

Regards,
Sumathi Somala

If this reply answered your question, please Accept As Solution and give Kudos.

rushikeshvartak
All-Star
All-Star

Follow sample file from documentation.

https://docs.saviyntcloud.com/bundle/SSM-Admin-v55x/page/Content/Chapter04-Onboarding-and-Managing-A...


Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.