saviynt is unable to send special character to Target application

[Shwet01]

Hi All,

During user's onboarding/provisioning, when we are sending manager details and title of the user with special character then its getting failed at the target system.

Anyone know how to fix this.

Thanks

Shweta

[SumathiSomala]

@Shwet01 Could you please elaborate?

where it is failing on create user form or create account .

also share the test data

[Dhruv_S]

Hi @Shwet01 

Which connector/target application you are using?

Regards,

Dhruv Sharma

[Shwet01]

Hi @Dhruv_S ,

I am using AD as my target system. I am trying send special character user's firstname, lastname, title and Street address from saviynt to AD. I have used 

replaceAll('[^a-zA-Z0-9 ]','') function to convert but only title is getting changed not FN, LN, Address.

Thanks

shweta

[Dhruv_S]

Hi @Shwet01 ,

Have you used above replaceAll method for each of the attribute- FN, LN, ADDRESS  separately in createaccountJson. In the logs do you see special char getting replaced? if possible, share log snippet. 

Please refer to some of the methods mentioned here.

How to replace special character(') in update acco... - Saviynt Forums - 42103

Regards,

Dhruv Sharma