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08/21/2022 05:24 AM
Hi Team,
Requirement- Create custom SAV role which grants permissions to view request history of all users.
I have created a custom sav role and tried adding below config(as shown in the screenshots) under request history but it is only showing the request associated with a particular user and not showing all user requests.
08/21/2022 05:39 AM
Does user having more than one sav role with different request history option?
If yes that will be issue.
If no try changing request for self ( direct reportee)
08/21/2022 05:50 AM
Yes, We hve a role basic which is assigned to all users on top of that we want to give access to a partical team to view all request history by creating a another custom sav role role. Is it not possible? User should have only one save role?
08/21/2022 06:56 AM
User can have more than one sav role. But configuration should not conflict.
For example : End user just can see history submitted by them & support team all ( this will conflict)
Atleast end user should have some subset not all
08/21/2022 07:43 AM
It is working fine with conflicting config as well. Only thing need to keep in mind that it takes some time to reflect the changes.
Thanks.