SAP ECC - CreateAccount failure

[shivmano]

Hi Team - 

I am trying to create account in the SAP ECC system using the OOB SAP connector  and the task is failing. I do not see anything in the logs though. Please can you advise 

Here is the CREATEACCOUNTJSON I am using

{
"ADDRESS": {
"LASTNAME": "${user.lastname}",
"FIRSTNAME": "${user.firstname}",
"FUNCTION": "${user?.title}",
"DEPARTMENT": "${user?.departmentname}",
"E_MAIL": "${user?.email}"
},
"ALIAS": {
"USERALIAS": "${accountName}"
},
"LOGONDATA": {
"GLTGV": "20200601",
"GLTGB": "99991231",
"USTYP": "A",
"CLASS": "INDIA",
"TZONE": "EST"
},
"DEFAULTS": {
"LANGU": "EN",
"DATFM": "2",
"DCPFM": "X"
},
"PARAMETER": {
"SAPCMS_RFC_CHECK_TO": "FAILED###SCMS: Timeout for SAPCMS Check",
"SAPHTTP_RFC_CHECK_TO": "FAILED###SCMS: Timeout for SAP HTTP Checking"
},
"SNC": {
"PNAME": "p:CN=${user?.username}@ABC.ORG"
}
}

Below is all the data that is required on the SAP side:

Address: Last name, First name, Function, Email, Company, Department, Telephone
LOGONDATA: User type, Security Policy, Usergroup, Valid from, Valid through, Cost Center
SNC: p:CN=<username>@ABC.ORG
DEFAULTS: Logon language, decimal notation, date format, Timezone
PARAMETER:

Roles: Selected as entitlement during request

[rushikeshvartak]

Please try with less attributes and also share logs

[shivmano]

This was due to issue with the service account authorization. after adding the required authorization to service account, it worked 

[Manu269]

@shivmano Thanks for the confirmation.

Can you please let us know what addtional config you did for wider audience?

Is there any difference : Preparing for Integration (saviyntcloud.com)

[shivmano]

The SAP service account had to be given access to the BAPI functions to add to the User group which the SAP team did 

Also, @Manu269 @rushikeshvartak , I have an additional requirement to send the Saviynt task ID to the 'Documentation' page in SAP either under 'Description' or 'Documentation for user' and the manager into 'Person Responsible'

Can you please help on how this can be achieved? I have referred to the below documentation but it does not have information about this 

https://docs.saviyntcloud.com/bundle/EIC-Admin-v2021x/page/Content/Chapter04-Application-Management-... 

[rushikeshvartak]

 Considering initial ask is resolved create new thread for documentation purpose

[rushikeshvartak]

We had same requirements and adding value under docs tab is not supported we have jira raised for same