Role Owner Campaign for multiple endpoints not working

[SeemaDas]

Hello Team,

        I have a requirement to execute role owner campaign for enterprise role which is part of 4 different endpoints. I created role owner campaign but when we launch the campaign, it is not showing any role to certify. 

Is there any way through which I can achieve the role owner campaign for different endpoints?

I tried entitlement owner campaign but then role is still showing for user. Hence need to know how to configure role owner campaign for 4 endpoints at one time. Thanks.

[rushikeshvartak]

Can you share configuration 

please validate

• Role has endpoints
• role having entitlement
• role is active 
• role having certifier

[SeemaDas]

Hello,

    At role level, we can select only one endpoint, but my role is a part of 4 different endpoints meaning I have added the role entitlement of 4 different endpoints in the role configuration. Hence I need a way to select 4 endpoints for role.

Thanks.

[rushikeshvartak]

In simple term you have enterprise role without Endpoint tag having entitlements from different application ?

[SeemaDas]

Yes. I do not selected any endpoint on role.

[rushikeshvartak]

Use user manager campaigns . If using role owner verify certifier are added

[dgandhi]

Share screenshot of your campaign configuration, roles and owner?

Also make sure roles have owner with rank as primary certifier and role is active, owner is active.