Hello Team,
I am requesting your assistance in order to resolve an issue being observed. The sAMAccount (AD creation) and mailbox creation are configured to happen with systemUserName. A logic has been placed for systemUserName generation rule to handle duplicate users (by appending digits)
It has been observed that user's already existing in environment got their systemUserName updated with digits appended as Saviynt considered accounts table and found that user to be existing. This has caused issues in provisioning/deprovisioning for existing users whereas new users are correclty getting onboarded/disabled
I am seeking your assistance in understanding if there is any possible way to reset systemUserName values from Saviynt itself for only existing users (created before a particular date(manual updates are not working on systemUserName field). Or any other optimal solution to handle the scenario.
The issues can be summarized as below:
a) saviynt is updating systemUserName at irregular intervals for the users already existing in environment even after rule generation is defined in Global Config
b) The logic placed for systemUserName generation was to append digits if any duplicate account is created/imported. But the users already existing in Saviynt and have no systemUserName, after adding rules in Global Config, these users systemUserName got appended with 1 as they existed in accounts table. Requesting assistance to reset systemusernames of all such users at once
Regards,
Amit Kumar
[This post has been edited by a Moderator to merge two posts.]
