Leveraging Intelligent Recommendations for Operational Transformation. AMS Partners click HERE | EMEA/APJ Partners click HERE |
05/13/2024 07:16 AM - edited 05/13/2024 07:45 AM
05/13/2024 10:28 AM
Hi @Marek_Kornik, are the entitlement owner present and active?
05/13/2024 04:16 PM
Doe’s entitlement have certifier
05/14/2024 03:11 AM
Hi,
Yes, all entitlemtents have active certifier (rank 26 - primary cert) and active, as well as a few of secondary certifiers (rank 27, all active).
Regards,
Marek
05/14/2024 03:17 AM
I have also tried the idea presented in: Solved: Entitlement Owner Campaign launched shows No data ... - Saviynt Forums - 83606
But deleting and re-assigning owners didn`t help with the issue.
05/14/2024 08:36 PM
This is working as expected in v24.5 and does not looks like enhancement / defect. This may be data issue.
05/15/2024 12:41 AM
It is highly unlikely to be a data issue, as the data was triple checked and as I mentioned, the campaign was working well in the past