Population of a certain custom property and subsequent formation of accounts in target system.

[Samujjal_Ghosh]

Hello,

We have a target system Geoland.The accounts are created for Goeland from Saviynt when a new user is onboarded depending on certain conditions.One of them is a custom property called Goeland brand which is populated when the jobs run and once the brand is populated,after that Goeland account formations are triggered as soon as the email is imported into Saviynt.Without the Goeland brand the Geoland accounts will not be created when email is imported.

Now, even when all the jobs are successfully getting executed and there is no problem in the connections,the Goeland brand is not getting populated and as a result Goeland account is not getting created for users.

[NM]

@Samujjal_Ghosh is it directly mapped to a custom property from HR system.

 Is it populated on HR end?

[rushikeshvartak]

• Goeland brand is user property ?
• How its populated ?
• How account is created ? user update rule / technical rule ? Please share config screenshot.
• Share logs in text file highlighting value populated for sample user