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08/12/2024 04:56 AM
Hi,
We have created a manager's campaign but there are users having more than one AD account. For eg: username-xyz, AD Account1-xyz1(account name for user's 1st AD account), AD Account2- xyz2(account name for user's 2nd AD account)
After triggering manager campaign xyz1 and xyz2 are not coming inside campaign
The requirement is to get all account of the user in the campaign.
08/12/2024 05:01 AM
Hi @Isha are the accounts active?
08/12/2024 05:02 AM
yes, the accounts are active
08/12/2024 05:03 AM
@Isha cab you share campaign configuration.
08/12/2024 08:19 AM - edited 08/12/2024 08:20 AM
Hello @Isha ,
While launching the campaign, are you selecting all the necessary application/endpoint which you need to re-certify?
Regards,
Rahul
Please accept this as solution & give kudos if it resolves your issue.
08/12/2024 09:14 AM
08/12/2024 09:22 AM
08/12/2024 09:57 AM
Please share advanced configuration query in text format