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Manager Attribute - Service Now Import

sabthamis
New Contributor
New Contributor

Hello Everyone,

We are using service now as authoritative source. For mapping Manager attribute in Saviynt we have a attribute from Service Now API call which send the email address of manager which exist in Saviynt How to do the import JSON mapping for this ?

Or only way is use the Preprocessor Modify JSON query ?

Thanks.

3 REPLIES 3

rushikeshvartak
All-Star
All-Star

You need to use preprocessor 


Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.

 

If we have the employee id value will it work if i map it manager instead of email ? @rushikeshvartak 

It should match with saviynt username , if your saviynt username = employee id it will map


Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.