Is it possible to trigger update user rule after Saviynt create a new user account

[lihjong]

Hi,

I have a question. We have a new requirement and need to open Saviynt access request or JIRA ticket after Saviynt create a new user account. I know update user rule support additional actions and I think it will help us to implement this requirement. The problem is how can we let Saviynt to trigger update user rule after create a new user account. So far I only know Saviynt will trigger technical rule after Saviynt create a new user account.  Do you have any idea how can I do that?

Thanks your all help.

Mark

[stalluri]

@lihjong 

You can use an option called ExecuteOn. "1day"

Or 

If not you can use analytics and trigger it based on time frame.

1. u.createdate > DATE_SUB(NOW(), INTERVAL 3 HOUR);   (it will pick the user after 3 hours)
2. DATE(u.createdate) > CURDATE() - 1 (it will pick the user after one day)

[rushikeshvartak]

You can directly use Service Desk Connection at security system level.