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How to resolve role account mapping discrepancy

Lakhitha
New Contributor III
New Contributor III

Hi,

We noticed that few roles are mapped to suspended accounts instead of active accounts. Due to this when try to raise a request from ARS we are not able see those roles in ARS page. 

Also in the user access certification these roles are not visible to review because it is linked to suspended accounts.

Can you please let us know is there any way we can link those roles to the active account instead of suspended account.

 

Thanks & Regards,

Lakhitha

 

 

 

2 REPLIES 2

NM
Honored Contributor II
Honored Contributor II

Hi @Lakhitha , can you run role user repair mapping once.

rushikeshvartak
All-Star
All-Star

You can use enhanced query and map to correct active account.

table name role_user_accounts


Regards,
Rushikesh Vartak
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