Feature Access to Allow Access to Pending and Completed Tasks

[Community_User]

Originally posted on March 24 2022 at 02:04 UTC

We're trying to allow a custom SAV Role to see the Pending and Completed Tasks. We have granted all of the following and the users can see the menu options and load the pages but the tables are blank. Is there something else we need to add? ROLE_ADMIN can see everything just fine.

This is in v2020.0

Create Request Home Option

• Pending Tasks

Feature Access

• Completed Tasks
• Pending Tasks
• WEBSERVICE - checkTaskStatus
• WEBSERVICE - fetchTasks
• WEBSERVICE - v5-checkTaskStatus
• WEBSERVICE - v5-fetchTasks

Thanks!

[Community_User · Accepted solution]

Originally posted on March 25 2022 at 14:34 UTC

Hi Chris, 

Thank you for reaching out to us, 

Please add below feature accesses to a custom SAV role.  

Completed_Tasks

Pending_Tasks

Also, please create another SAV role named ROLE_TASKADMIN and no need to assign any features under this SAV role. Just the name(ROLE_TASKADMIN) is a keyword that the product understands and can view tasks.

Thanks & Regards, 

Belwyn.

[Community_User]

Originally posted on March 25 2022 at 20:31 UTC

Thanks Belwyn. Are the features you mentioned different than the ones I've already added (Completed_Tasks and Pending_Tasks)?

Also, are you suggesting to have both roles (the custom role and the ROLE_TASKADMIN role) or will the ROLE_TASKADMIN on its own be sufficient?

Thanks,

Chris

[Community_User]

Originally posted on March 25 2022 at 20:44 UTC

Hi Chris,

A new SAV Role called ROLE_TASKADMIN should work just fine provided if it has the appropriate access to view completed and pending tasks.

However, this role needs to be treated as an auxilliary role and not the primary SAV Role for the user.

Regards,

Avinash Chhetri

[Community_User]

Originally posted on March 25 2022 at 20:55 UTC

Ok, thanks, I'll give it a shot and report back. Thanks team!

[Community_User]

Originally posted on March 25 2022 at 21:25 UTC

Creating the ROLE_TASKADMIN role with no features or other settings worked, thank you!

Is there a list of known keywords for roles like this we can reference?

Thanks!

[Community_User]

Originally posted on March 25 2022 at 21:37 UTC

Chris,

Glad it worked for you, I'm not aware of any other such keywords.

We will use this opportunity to document and publish this though.

Regards,

Avinash Chhetri